24/7 call answering for IT & telecoms
- 24/7 response & support
- Raising support tickets
- First line triage & trouble shooting
IT & Telecoms – Request a Callback
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What we do for
IT & telecoms
24/7 response & support
Around the clock 7 days a week, 365 days a year. This is our dedication to looking after your customers and ensuring the highest level of service is met.
Raising support tickets
We act promptly to issues by raising tickets, and finding a solution. Support is essential to customer satisfaction and we always go the extra mile
Triage & trouble shooting
We use our live video chat to triage and trouble shoot issues. We are able to implement action in real-time so solutions are found quickly.
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How it works
1
We provide a number
For ease of transferring calls to us, this number is the first step in spreading your workload and increasing your productivity.
2
You transfer the number
Any calls you want us to deal with, we can in a professional and timely manner. We’ll take the reins and be the first point of contact.
3
We answer in your company name
A seamless extension of your team, to source quality leads. Allowing you time to focus on the more important details.
What our customers say
We are experts in the customer service industry, and our experience & achievement speak for themselves
“Great service, these guys support our call overflow and emergencies…They have completely streamlined and revolutionised our 24/7 services. Cost efficient and worth every penny, a great way to extend service.”
“As the Accommodation Manager for two cities I have spoken to the guys over at AllCall quite a lot. They are super friendly and have picked up a great knowledge of our sites already. They really are a great addition and I’m super glad we now work with them.”
“We use AllCall for answering both sales and property maintenance calls. They have surpassed our expectations in every way. Professional, responsive and offering a fantastic service, they are truly an extended part of our team.”
Experts in supporting IT & telecoms agents
- We have a fully trained, around-the-clock team
- We act as a seamless extension of your business
- We tailor each call to your business and customer needs
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What parts of the UK do you cover?
The AllCall team support clients across the whole of the UK.
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What size companies do you work for?
Whether you’re a small local business or a nationwide organisation, AllCall will revolutionise your customer service, improve your business productivity, and ensure you never miss an enquiry again.
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How can I get a quote?
To get more information on our services and a quote bespoke to your companies needs, you can either request a call back or call our team of customer service professionals on 0161 510 5600
Talk to our experts today
Whether you’d like to arrange a demo, book in a meeting or just have a chat with our team, please book yourself in.
