See our FAQ’s
Can’t find what you were looking for? Any other queries please contact us we’d love to hear from you.
Any Questions?
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Do you do more than just taking messages?
Yes absolutely, our team are flexible to the specific needs of your business.
We can handle call answering and message taking, making outbound calls on your behalf, appointment booking, order taking or managing enquiries via your CRM system.
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How quickly can you set me up?
We aim to get you setup and ready to go within 24-48 hours.
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How long are your contracts?
Our contracts are very flexible, we offer an initial 4-week cancellation period and thereafter a 3-month rolling contract.
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What if the call volume increases or decreases?
This is common for many of our clients, we can adjust your package as needed to ensure you get the best deal
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What happens out of hours?
Our team are available 24/7 including weekends and holidays, so even after you clock out our team will be clocked in.
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Do I need to setup a new phone number?
No, you can setup a divert on your current number to a number we will provide for a seamless transition to our services.
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Can you handle multiple calls at the same time?
Absolutely, our staff are on hand at all times to ensure multiple incoming calls can be attended simultaneously.