24/7 call answering for customer services

  • 24 Hour maintenance and support line for customers
  • Remote Video Assistance – no app to download
  • Emergency contactor callouts managed

Request a callback

"*" indicates required fields

Your data will be processed inline with our Privacy Policy

What we do for
customer service agents

24 Hour Maintenance and Support Line

Protect your tenants with a dedicated 24 hour support line, assisting in the reporting, remote resolution and handling of any maintenance problems, from leaks and boiler issues to electrics and lockouts.

Remote Video Triage & Assistance

Our property management team will triage maintenance requests with our unique Remote Video Assistance tool, helping callers to fix remotely where possible and reducing unnecessary contractor callouts.

Emergency Contractor Call Outs

We assist with emergency contractor attendance when necessary, using your own preferred suppliers and/or our own back up contractors. Callouts are managed end-to-end with reports provided upon completion.

more services this way

How it works


We provide a number

For ease of transferring calls to us, this number is the first step in spreading your workload and increasing your productivity.


You transfer calls to that number

Any calls you want us to deal with, we can in a professional and timely manner. We’ll take the reins and be the first point of contact.


We answer in your company name

A seamless extension of your team, to source quality leads. Allowing you time to focus on the more important details.

What our customers say

We are experts in the property industry, and our experience & achievement speak for themselves

“Great service, these guys support our call overflow and emergencies…They have completely streamlined and revolutionised our 24/7 services. Cost efficient and worth every penny, a great way to extend service.”

Tom McCubbine

“As the Accommodation Manager for two cities I have spoken to the guys over at AllCall quite a lot. They are super friendly and have picked up a great knowledge of our sites already. They really are a great addition and I’m super glad we now work with them.”

Debiy Brunskill

“We use AllCall for answering both sales and property maintenance calls. They have surpassed our expectations in every way. Professional, responsive and offering a fantastic service, they are truly an extended part of our team.”

Curlett Jones Estates

Experts in supporting customer services companies

  • We manage over 22,500 properties across the UK
  • Covering both Purpose Built Accommodation & HMOs
  • The UK’s only bespoke 24/7 Property Management Provider

Talk to our experts today

Whether you’d like to arrange a demo, book in a meeting or just have a chat with our team, please book yourself in.