Job Description
AllCall are an uncomplicated call answering service looking for friendly and confident individuals to join their growing team.
We provide telephone answering services for small-to-medium businesses in a wide-range of sectors, including IT Support, telecommunications and manufacturing.
We are expanding rapidly, so we are looking to add additional team members to help manage call volumes.
Duties & Responsibilities:
In the role of Customer Service Representative, you will have the following duties and responsibilities:
- Answer inbound calls on behalf of our customers
- Transfer calls to the relevant department where appropriate
- Accurately record call information to forward to clients
- Present a professional and friendly image
- General administrative support.
This list is not exhaustive and additional tasks may be required as per instruction from your Line Manager
Knowledge and Desirable Qualifications:
- Fluent in English (Essential)
- Good telephone manner (Essential)
- Confident & Friendly
- Excellent communication skills
- Attention to detail
Great things about the role and the opportunity:
- Forward thinking, ambitious business, growing rapidly
- Training and skills development in a variety of sectors
- A fun working environment with a great team to work alongside
- A small, privately-owned company with modern principles and exciting future plans
- Opportunities to develop skills and progress into other roles
- Quarterly Bonuses
Job Types: Full-time, Permanent
Salary: £23,920 per year
Interested in joining the team?
If this role sounds like it's for you, click the link below to email us with a copy of your CV and a cover letter outlining your experience.
Apply Today